Privacy Policy

Last Updated: March 13, 2026

PleayPets (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage data when you interact with our website and purchase products from our Pet Hair Pro, QuickDry Pet, and MistGroom Series.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, shipping address, billing address, email, and phone number provided during checkout or account registration
  • Payment Information: Payment details are processed securely by third-party providers; we do not store full card numbers
  • Technical Data: IP address, browser type, device information, and browsing activity collected through cookies and similar technologies

2. How We Use Your Information
We use collected data for the following purposes:

  • To process and deliver orders
  • To provide customer support
  • To improve website performance and user experience
  • To send order updates and, where permitted, promotional communications
  • To detect and prevent fraud or unauthorized activity

3. Data Protection Measures
We implement standard security practices to protect your data:

  • Use of SSL encryption for secure data transmission
  • Restricted access to personal data
  • No storage of sensitive payment information on our servers

4. Sharing of Information
We do not sell your personal information. Data may be shared with trusted third parties only when necessary, such as:

  • Payment processors
  • Shipping and logistics providers
  • Analytics and advertising partners

Advertising & Analytics Partners:

5. Cookies and Tracking Technologies
We use cookies to:

  • Maintain website functionality (such as cart and checkout)
  • Analyze site usage
  • Support advertising and performance tracking

You can manage cookie preferences through your browser settings.

6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If such data is identified, it will be removed.

7. California Privacy Rights (CalOPPA)
In accordance with California law:

  • Users can visit our site anonymously
  • This Privacy Policy is accessible from our website
  • We respect “Do Not Track” browser settings where applicable

8. GDPR Rights (EEA Users)
If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to certain processing

Requests can be submitted via email.

9. CCPA/CPRA Rights (California Residents)
California residents may:

  • Request information about collected data
  • Request deletion of personal information
  • Opt out of certain data sharing practices

We do not sell personal data for monetary purposes.

10. Data Breach Notification
In the event of a data security incident, we will notify affected users as required by applicable laws.

11. Email Communications (CAN-SPAM Compliance)
We follow applicable email regulations:

  • No misleading subject lines
  • Clear identification of messages
  • Option to unsubscribe from marketing emails

12. Contact Information
For questions regarding this Privacy Policy, please contact us:

Email: support@pleaypets.com
Phone: +1 (218) 413-2971

Company Information
Legal Entity: A Fish Counseling LLC
Registered Address: New Burlington House, 1709 Lagoon Ave Apt 3, Minneapolis, MN 55408-1887, USA